dewa 1000Privacy Policy
This page describes what we collect when you use dewa 1000 and how we keep that data protected. We take your privacy seriously and are transparent about our data practices. When you register an account, deposit funds, or play our slot games, live-dealer tables, or sportsbook markets, we collect certain information to verify your identity, process payments, and comply with local regulations.
Our privacy commitments apply across all dewa 1000 services—whether you are in Jakarta, Surabaya, Bandung, Medan, or Semarang. We handle your data in accordance with applicable privacy laws and our own internal standards. This policy explains what we collect, how we use it, who we share it with, and what rights you have.
If you have questions about how we handle your data or want to exercise your privacy rights, our support team is available in English and Indonesian during business hours. You can contact us via live chat, email, or phone using the channels listed at the end of this policy.
What data we collect on dewa 1000
We collect different types of data depending on how you use dewa 1000. When you register, we ask for your email address, phone number, and a secure password. We use these to create your account and verify your identity via email link and SMS code.
When you complete identity verification to deposit funds or enter tournaments, we ask for your full name, date of birth, and a photo of your valid ID (KTP, passport, or driver's license). We also request a recent selfie to confirm your identity. We store these documents securely and use them only for verification and compliance purposes.
When you deposit or withdraw funds, we collect payment information. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive confirmation from your e-wallet provider. If you use bank transfer to e-wallet, mobile banking, local payment, or online payment, we record your account details and transaction reference. We do not store your full bank account number—only the last four digits and the account holder name.
When you play our games—slot tournaments, live-dealer tables, or sportsbook markets—we record your gameplay data, tournament standings, account balance, and transaction history. This data helps us calculate leaderboard rankings, process payouts, and detect fraud or suspicious activity.
We also collect technical data: your IP address, browser type, device type, and pages you visit on dewa 1000. We use cookies and similar tracking technologies to remember your login session and preferences. This helps us provide a smoother experience and understand how players use our platform.
- Account data
- Email, phone, password, name, date of birth, ID documents, selfie.
- Payment data
- E-wallet confirmations, bank transfer details, transaction history.
- Gameplay data
- Tournament standings, game results, account balance, session records.
- Technical data
- IP address, browser type, device type, cookies, page visits.
How we use your data
We use your data for several purposes. First, we verify your identity and comply with local regulations. This is required to operate legally and to prevent fraud, money laundering, and underage access. When you deposit funds or enter tournaments, we verify that you are who you say you are and that you are not on any regulatory watchlist.
Second, we process your payments. We share your payment information with our payment processors and your bank or e-wallet provider to confirm deposits and execute withdrawals. We do not store your full payment credentials—only enough information to process future transactions and maintain records.
Third, we operate our platform. We use your gameplay data to calculate tournament leaderboards, process payouts, and detect cheating or fraud. We use technical data to improve our website performance, fix bugs, and understand how players interact with dewa 1000.
Fourth, we communicate with you. We send account notifications (login alerts, deposit confirmations, tournament results) and support responses to your registered email and phone number. We may also send service updates or policy changes, but we do not send marketing emails unless you opt in.
Who we share your data with
We share your data only when necessary to operate dewa 1000 or comply with law. Our payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and our bank partners) receive payment information to process your deposits and withdrawals. Our game studios (Pragmatic Play, PG Soft, Habanero, JILI, Big Time Gaming) receive gameplay data to calculate tournament results and verify game integrity.
We may share data with regulatory authorities if required by law. If we receive a court order, government request, or legal obligation to disclose your information, we will comply. We do not sell your data to third parties for marketing purposes.
Our servers may sit outside your jurisdiction. We use data centres in multiple regions to ensure platform reliability. Your data may be transferred to and stored in countries outside Indonesia. By using dewa 1000, you consent to this international data transfer.
Your data on dewa 1000
- We collect account, payment, gameplay, and technical data to operate dewa 1000.
- We use your data to verify identity, process payments, calculate tournaments, and improve our platform.
- We share data only with payment processors, game studios, and regulatory authorities when required.
- We do not sell your data to third parties for marketing.
- Your data may be stored on servers outside Indonesia.
Your rights and data retention
You have the right to access your data. You can view your account information, transaction history, and gameplay records in your dewa 1000 dashboard at any time. If you want a copy of all data we hold about you, contact our support team and we will provide it within 10 business days.
You have the right to correct inaccurate data. If your name, email, or phone number is wrong, you can update it in your account settings. If you cannot update it yourself, contact our support team.
You have the right to request deletion of your data. If you close your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory reasons. We may retain transaction records for up to seven years to comply with financial regulations.
We retain your data only as long as necessary. Account data is kept for the life of your account plus one year after closure. Payment data is kept for seven years for regulatory compliance. Gameplay data is kept for one year after your last activity. Technical data (cookies, IP logs) is kept for 90 days.
Security and cookies
We protect your data using industry-standard encryption and security practices. Your password is hashed and never stored in plain text. Payment information is encrypted in transit and at rest. We use firewalls, intrusion detection, and regular security audits to prevent unauthorized access.
We use cookies to remember your login session and preferences. These are essential for dewa 1000 to function. We also use analytics cookies to understand how players use our platform. You can disable non-essential cookies in your browser settings, but this may affect your experience on dewa 1000.
We do not guarantee absolute security. No online platform is non-specific info secure. If we discover a data breach, we will notify affected users and regulatory authorities as required by law.
Contact us about privacy
If you have questions about our privacy practices, want to exercise your rights, or believe we have mishandled your data, contact our support team. We are available in English and Indonesian during business hours via live chat in your account dashboard, email, or phone.
We aim to respond to privacy requests within 10 business days. If you are not satisfied with our response, you may file a complaint with your local data protection authority.
Our services are available only where local law permits. We comply with applicable privacy laws in each jurisdiction where we operate. If you have concerns about how we handle data in your region, our support team can provide jurisdiction-specific information.
Policy updates and effective date
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you via email or a prominent notice on dewa 1000. Your continued use of dewa 1000 after such changes constitutes your acceptance of the updated policy.
This privacy policy is effective as of the date shown at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.
If you have any questions or concerns about our privacy practices, please reach out to our support team. We are committed to protecting your privacy and maintaining your trust in dewa 1000.